Support

My progress disappeared. Can it be restored?

Progress is saved to a game account created for you on the device, so reinstalling on the same device usually brings it back. If it does not, write to us with the device you were playing on and roughly when you last played, and we will look for the account.

I paid for something and did not receive it.

Send us the receipt from Google Play and the name of the item, and we will restore it. Refunds are handled by the store rather than by us, so a refund request goes through Google Play directly.

I watched an ad and did not get the reward.

The reward is granted when the ad network confirms the ad finished. If your connection drops part-way, that confirmation can be lost. Tell us the date and what the reward should have been and we will credit it.

How do I delete my data?

Follow the steps on delete your data. The request removes the game account and everything attached to it.

Can I play on more than one device?

Not yet. A game account is tied to the device it was created on. Signed accounts that move between devices are something we want to add.